Contact us
Corrections, event submissions, editorial feedback — we read everything and reply when we can.
Gambling Help Online — gamblinghelponline.org.au (live chat, 24/7)
Gambling Helpline — 1800 858 858 (free, 24/7)
Lifeline — 13 11 14 (crisis support, 24/7)
Emergency — 000 (if anyone is in immediate danger)
Email us
For all editorial enquiries, the best way to reach us is by email:
This goes directly to the editorial team. There is no ticket system, no chatbot and no auto-responder. We aim to reply within a few business days, though response times may be longer during busy periods.
Corrections
If you spot an error on DigiTrac — a wrong date, an incorrect venue name, a broken link, or any factual inaccuracy — please let us know. Corrections are our highest editorial priority and we aim to action them within 24 hours of receiving them.
When reporting a correction, please include:
- The page URL or event name where the error appears.
- A description of the error (what it currently says versus what it should say).
- A source link or reference if available — this helps us verify quickly.
Email corrections to [email protected] with "Correction" in the subject line.
Submit an event
If you know about an upcoming casino, gaming or entertainment event at a licensed Australian venue that is not yet on our event grid, we welcome submissions. All submissions are reviewed editorially — we do not guarantee listing, and we may edit details for clarity and consistency.
To submit an event, email [email protected] with the following:
- Event name
- Date(s) or expected date range
- Venue and city
- Event format — expo, poker series, entertainment night, conference, charity gala, awareness campaign, etc.
- Link to official event page (venue website, organiser announcement or regulator listing)
- Audience — trade-only, public, invitation-based, etc.
We are particularly interested in responsible gambling awareness events, industry conferences and community events at licensed venues that may not receive broad media coverage.
General enquiries
For anything else — feedback on the site, questions about our editorial policy, media enquiries or partnership proposals — email [email protected].
A few notes on things we cannot help with:
- Ticket purchases — we do not sell or broker event tickets. Contact the venue or organiser directly.
- Gambling accounts — we are not affiliated with any gambling operator and cannot assist with account issues, deposits or withdrawals.
- Venue complaints — venue-related complaints should be directed to the venue management or the relevant state gambling regulator.
- Self-exclusion requests — we cannot process self-exclusion. Visit BetStop for online wagering or contact the venue for physical self-exclusion.
For more about who we are and what this site does (and does not do), see our About page.